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Payment Processing
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- Posted By: HRT Placements, Bangalore
- Address:
- Date Posted: 28th Jul 2010
- Salary: negotiable
- Location: BTM layout (560001)
- Reference Code:
- Views Since Posting: 132
- Full Description:
• Responsible for maintaining daily productions logs. • Responsible for doing Root cause analysis for the refund requests received and giving feedback to responsible parties. • Requires minimal supervision to manage daily activities and is able to meet published deadlines for payment activities. • Escalates system related issues to client’s technical support group. • Identifies opportunities to enhance/streamline business process. • Adaptable to learn new processes, concepts and skills. • Performs regular standard tasks but with the opportunity to vary work sequencing. • Performs skilled work requiring some functional training or job experience. • Escalates issues and seeks advice when faced with non-standard issues/problems. • Interacts largely with own workgroup but may interact with users around first line queries/requests for information. • May operate within a team of individuals carrying out similar tasks, Subject to regular local supervision of progress against results. • Shares knowledge and experience with other members of team. • May assist less experienced or temporary staff where appropriate.
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